Emotional Intelligence Helps Nurses Work Smart - No Test

Course overview

Emotional intelligence (EI) is a relatively new concept in nursing, introduced by Daniel Goleman in 1995. Research studies indicate that EI is an important part of successful nursing practice. Irrespective of the underlying theories used to assess EI, there is agreement that EI includes the concepts of emotional awareness in regard to oneself and also others, including emotional management. Applying EI concepts to nursing has the potential to support professional nursing practice and to improve patient outcomes. The goal of this course is to introduce the concept of EI, describe how it can help nurses enhance their work lives, and provide strategies for developing one's own EI.