2 Contact Hours Resident Rights

Course overview

This course is based on the state of Florida’s statutes that establish resident rights in long-term care facilities, as well as the regulations that govern practices in order to ensure that these rights are met for all residents. It will explain the federal laws that set precedents for state laws, including Medicare and Medicaid protections that are related to the role of the certified nursing assistant. This course will require CNAs to review their daily practices in order to identify how their practices support these rights, as well as how they can further enhance their practices to achieve the protection of a resident’s individual rights, as identified in the statutes. LEARNING OBJECTIVES: 1. Explain and give examples of practices that support resident rights for dignity, respect, privacy and a quality living environment; 2. Define resident rights, facility policies and staff responsibilities to safeguard money and property; 3. List and explain resident rights and staff responsibilities associated with quality of care, discrimination, privacy, participation, transfer and discharge; 4. Describe resident rights and procedures for grievances, complaints, and appeal processes; 5.¿ Explain staff responsibilities that promote the residents’ rights for freedom of choice to make independent decisions; and 6. Apply the resident rights set forth by the state of Florida and by federal law to enhance the CNA’s practice.