Chronic Care Management: Adjusting Your Conversation for Outcomes from Others

Course overview

Join this session for a discussion on approaches that are useful when trying to inspire providers, administration, and staff to understand the value of Chronic Care Management (CCM), as well as how to identify ways to motivate staff to participate in the CCM referral process. Upon completion of this webinar, you should be able to: - Explain different approaches that are useful when trying to persuade administration to understand your perspective - Recognize how to inspire Providers & staff to understand the value of CCM and to promote it to others - Identify ways to motivate staff to participate in the CCM referral process