PREVENTING INVOLUNTARY DISCHARGES
Tracking # 20-302162
$99999.00
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Educator HSAG: HEALTH SERVICES ADVISORY GROUP
CE Broker Reporting Reported automatically
Method Prerecorded Broadcast
Course overview
After viewing this webinar, objectives are: 1. Provide staff education to proevent involuntary discharges (IVDs). 2. Introduce and discuss customer service diplomacy. 3. Introduce 5 communication tips to improve the patient experience. 4. Discuss the ESRD conditions for coverage for IVDs.
Subject areas
This course counts toward the state boards and subject areas below.
Florida Board of Nursing - Certified Nursing Assistants
Certified Nursing Assistant
1h
General