MORAL DILEMMAS FACING THE FUNERAL PROFESSION

Course overview

The Funeral Industry is often the target of individuals and action groups claiming to have been abused or maligned. Studies indicate most of their concerns focus on a perception of high costs in conjunction with limited deliverables. Our response to these concerns should display an exercise in understanding and communicating. We need to understand the moral and ethical values of our client family, neighborhood, community, state, and industry. We must clearly communicate our principles in a manner that shows unwavering adhesion to specific and defined values. This approach might sound straightforward and relatively easy. However, it is far more complicated than merely abiding by the law. It involves practicing the precepts and values used in determining our future laws. This course will walk you through the basics needed to understand and communicate with our client families on a professional level. A level that demonstrates you are deserving of their trust and have a wealth of professional services to offer them. This course is designed to help you gain the knowledge and skills needed to address this ever-increasing dilemma.