Patient Activation: Considering Virtual Collaboration and Telehealth

Course overview

Creating and improving a connection and relationship between provider and patient can lead to honest and open dialogue, driving better patient adherence and buy-in, and ultimately leading to better patient outcomes. It is particularly important to for providers and patients to stay connected in the virtual world. However, providers are not typically trained in the strategies and skills to effectively activate patients. Their training is focused on a less-collaborative, hierarchical communication style. This course (and the Patient Activation series) will challenge the traditional top-down approach to communication that permeates the current state of healthcare. The course will succinctly and powerfully give providers strategies and skills to truly connect with patients and activate them in their own health and wellness goals. This course focuses on applying a Motivational Interviewing (MI) approach when collaborating with patients in a virtual setting.