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Prevention vs. Prosecution- Patient Care Issues In Dentistry

Tracking # 20-1220790

$59.00

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Method Computer-Based Training

Course overview

The practice of dentistry and dental hygiene involves adhering to strict standards of care. This course examines the best methods for producing desirable results to avoid injury. Clinical standards are reflected in various case histories. Proper documentation protocol, the gold standard in mitigating liability, is also discussed. Mitigating liability includes developing superb communication skills necessary to help patients understand treatment advantages, disadvantages, risks, and alternatives. We will dissect some of the most challenging communication scenarios in the dental office, such as what to say when patients reject treatment recommendations or necessary radiographs, and implementing an informed consent/informed refusal protocol. You will gain useful information to improve your own communication skills.

Subject areas

This course counts toward the state boards and subject areas below.

Alabama Board of Dental Examiners

Dental Hygienist

3h Practice Management

Dentist

3h Practice Management

Special Teaching Permit

3h Practice Management

Teaching Permit

3h Practice Management

Florida Board of Dentistry

Dental Hygienist

3h General

Dental Temporary Certificate

3h General

Dentist

3h General

Health Access Dentist

3h General

Georgia Board of Dentistry

Dental Hygienist

3h Non-clinical/Non-scientific courses in the actual delivery of dental services

Dentist

3h General (Non-Clinically Related)

Volunteer Dentist

3h General (Non-Clinically Related)

Michigan Board of Dentistry

Dental Assistant

3h General

Dental Hygienist

3h General

Dental Therapist

3h General

Dentist

3h General

Minnesota Board of Dentistry

Dental Assistant

3h Practice Management

Dental Hygienist

3h Practice Management

Dental Therapist

3h Practice Management

Dentist

3h Practice Management

Full Faculty Dentist

3h Practice Management

Specialty Dentist

3h Practice Management

Mississippi State Board of Dental Examiners

Dental - General

3h General

Dental - Specialty

3h General

Dental Hygienist

3h General

Dentist - Provisional

3h General

Hygienist - Provisional

3h General

Missouri Dental Board

Dental Hygienist

3h General

Dental Specialist

3h General

Dentist

3h General

New Hampshire Board of Dental Examiners

Dental Hygienist

3h General (Non-Clinically Related)

Dentist

3h General (Non-Clinically Related)

Ohio State Dental Board

Dental Hygienist

3h Non-Clinical Dental Practice Education

Dentist

3h Non-Clinical Dental Practice Education

Volunteer Certificate

3h Non-Clinical Dental Practice Education

Oklahoma Board of Dentistry

Dental Assistant

3h General CE

Dental Hygienist

3h General CE

Dentist

3h General CE

Oral Maxillofacial Surgery Assistant

3h General CE

South Carolina Board of Dentistry

Dental Hygienist

3h practice management

General Dentist

3h practice management

Tennessee Board of Dentistry

Dental Assistant

3h Dental Assistant Continuing Education

Dental Hygienist

3h Dental Hygienist Continuing Education

Dentist

3h Dentist Continuing Education

Virginia Board of Dentistry

Dental Hygienist

3h General

Dentist

3h General

Disclosure statements

  1. Defining the standard of care 
  2. The four elements of malpractice 
  3. The top ten causes of alleged dental negligence for doctors and hygienists 
  4. The four reasons dental hygienists should carry malpractice insurance 
  5. Types of insurance 
  6. Elements of good documentation 
  7. What not to include in patient records 
  8. Determining how much to write 
  9. Ten commandments of charting 
  10. Informed consent/refusal 
  11. Importance of open communication 


Course Objectives

At the completion of this course the participants should be able to:

  1. To learn how to deal effectively with patients that reject treatment recommendations
  2. Dissect the top ten clinical causes of liability for dentists and dental hygienists
  3. Understand what constitutes malpractice
  4. Understand the foundations of tort law and how it applies to the profession of dentistry
  5. Examine state board process when dealing with complaints
  6. Understand the gold standard in mitigating liability - documentation
  7. Discuss the role of the patient in decision-making
  8. Implement informed consent protocol in treatment planning
  9. Identify situations in the dental office that can trigger liability for dental hygienists and dentists


The educational teaching methodology used in this course is a self-study lecture presented via pre-recorded webinar in concert with an accompanying PowerPoint presentation. Both the pre-recorded webinar and the PowerPoint presentation incorporate a variety of audio and visual cues to enhance audience members’ understanding and retention of key concepts.