Effective Communication Techniques to Build Patient Rapport: Making the Most of the Acute Care Bedside Visit
Tracking # 20-1262936
Course overview
Professionals in many specialized medical and behavioral health fields often have less than ten minutes to connect with patients. This course equips healthcare providers, including those in oncology and other specialties, with strategies to maximize those brief interactions. Through an exploration of key considerations, participants will learn techniques to enhance communication, build rapport, and improve patient outcomes in fast-paced medical and behavioral health settings. Additionally, participants will be introduced to two communication frameworks that can be used to rebuild trust or de-escalate anger when patient communication breaks down.
Subject areas
This course counts toward the state boards and subject areas below.
Arizona Board of Behavioral Health Examiners
Licensed Addiction Counselor Technician
1h
General
Licensed Associate Addiction Counselor
1h
General
Licensed Associate Counselor
1h
General
Licensed Associate Marriage and Family Therapist
1h
General
Licensed Baccalaureate Social Worker
1h
General
Licensed Clinical Social Worker
1h
General
Licensed Independent Addiction Counselor
1h
General
Licensed Marriage and Family Therapist
1h
General
Licensed Master Social Worker
1h
General
Licensed Professional Counselor
1h
General
Arizona Board of Psychologist Examiners
Psychologist
1h
General
Florida Board of Clinical Social Work, Marriage and Family Therapy and Mental Health Counseling
Certified Master Social Worker
1h
General
Licensed Clinical Social Worker
1h
General
Licensed Marriage and Family Therapist
1h
General
Licensed Mental Health Counselor
1h
General
Florida Board of Psychology
Limited License Psychologist
1h
General
Psychologist
1h
General
Florida Office of School Psychology
School Psychologist
1h
General
Georgia Board of Professional Counselors, Social Workers, and Marriage & Family Therapists
Associate Marriage and Family Therapist
1h
Related Hours
Associate Professional Counselor
1h
Related Hours
Clinical Social Worker
1h
Core Hours
Marriage and Family Therapist
1h
Related Hours
Master Social Worker
1h
Core Hours
Professional Counselor
1h
Related Hours
Kansas Behavioral Sciences Regulatory Board - Addiction Counselors
Licensed Addiction Counselor
1h
General
Licensed Clinical Addiction Counselor
1h
General
Licensed Masters Addiction Counselor
1h
General
Kansas Behavioral Sciences Regulatory Board - Behavior Analysts
Licensed Assistant Behavior Analyst
1h
General
Licensed Behavior Analyst
1h
General
Kansas Behavioral Sciences Regulatory Board - Marriage and Family Therapists
Licensed Clinical Marriage and Family Therapist
1h
General
Licensed Marriage and Family Therapist
1h
General
Kansas Behavioral Sciences Regulatory Board - Masters Level Psychologists
Licensed Clinical Psychotherapist
1h
General
Licensed Masters Level Psychologist
1h
General
Kansas Behavioral Sciences Regulatory Board - Professional Counselors
Licensed Clinical Professional Counselor
1h
General
Licensed Professional Counselor
1h
General
Kansas Behavioral Sciences Regulatory Board - Psychologists
Licensed Psychologist
1h
General
Kansas Behavioral Sciences Regulatory Board - Social Workers
Licensed Associate/Baccalaureate Social Worker
1h
General
Licensed Master Social Worker
1h
General
Licensed Specialist Clinical Social Worker
1h
General
Michigan Board of Psychology
Limited Licensed Psychologist
1h
General
Psychologist
1h
General
Psychologist Special Volunteer
1h
General
Michigan Board of Social Work
Bachelor's Social Worker
1h
General
Master's Social Worker
1h
General
Mississippi State Board of Examiners for Licensed Professional Counselors
Licensed Professional Counselor
1h
General
Provisional Licensed Professional Counselor
1h
General
New Hampshire Board of Licensing for Alcohol and Other Drug Use Professionals
Certified Recovery Support Worker
1h
General
Licensed Drug and Alcohol Counselor
1h
Counseling
Master Licensed Drug and Alcohol Counselor
1h
Counseling
New Hampshire Board of Mental Health Practice
Clinical Mental Health Counselor
1h
Category A Hours
Clinical Social Worker
1h
Category A Hours
Conditional Clinical MH Counselor
1h
Category A Hours
Conditional Clinical Social Worker
1h
Category A Hours
Conditional Marriage Family Therapist
1h
Category A Hours
Conditional School Social Worker
1h
Category A Hours
Conditional Social Work Associate
1h
Category A Hours
Conditional Social Worker
1h
Category A Hours
Licensed Social Worker
1h
Category A Hours
Licensed Social Worker Associate
1h
Category A Hours
Marriage and Family Therapist
1h
Category A Hours
Pastoral Psychotherapist
1h
Category A Hours
School Social Worker
1h
Category A Hours
New Hampshire Board of Psychologists
Psychologist
1h
Category A Hours
School Psychologist (Doctoral)
1h
Category A Hours
School Psychologist (Specialist)
1h
Category A Hours
North Carolina Psychology Board
Psychological Associate
1h
Category A Hours
Psychologist
1h
Category A Hours
Psychologist (Provisional)
1h
Category A Hours
North Dakota Board of Social Work Examiners
Licensed Baccalaureate Social Worker
1h
General
Licensed Clinical Social Worker
1h
General
Licensed Master Social Worker
1h
General
North Dakota State Board of Addiction Counseling Examiners
Licensed Addiction Counselor
1h
General CE
Licensed Clinical Addiction Counselor
1h
General CE
Licensed Master Addiction Counselor
1h
General CE
North Dakota State Board of Psychologist Examiners
Licensed Psychologist
1h
Relevant to the Practice of Psychology
Ohio Chemical Dependency Professionals Board
Chemical Dependency Counselor Assistant
1h
C8-Treatment Planning
Licensed Chemical Dependency Counselor II
1h
C8-Treatment Planning
Licensed Chemical Dependency Counselor III
1h
C8-Treatment Planning
Licensed Independent Chemical Dependency Counselor
1h
C8-Treatment Planning
Ohio Counselor, Social Worker and Marriage and Family Therapist Board
Licensed Independent Marriage and Family Therapist
1h
Continuing Education for Marriage and Family Therapists
Licensed Independent Social Worker
1h
Continuing Education for Social Workers
Licensed Professional Clinical Counselor
1h
Continuing Education for Counselors
Licensed Professional Counselor
1h
Continuing Education for Counselors
Licensed Social Worker
1h
Continuing Education for Social Workers
Marriage and Family Therapist
1h
Continuing Education for Marriage and Family Therapists
Registered Social Worker Assistant
1h
Continuing Education for Social Workers
South Carolina Board of Examiners for Licensure of Professional Counselors and Therapists
Licensed Addiction Counselor
1h
Continuing education related to addiction counseling
Licensed Marriage and Family Therapist
1h
Continuing education related to marriage and family therapy
Licensed Professional Counselor
1h
Continuing education related to professional counseling
Licensed Psycho-Educational Specialist
1h
Continuing education related to psycho-education
South Carolina Board of Examiners in Psychology
Psychologist
1h
Continuing education related to psychology (Category A)
South Carolina Board of Social Work Examiners
Licensed Baccalaureate Social Worker
1h
Social work related continuing education not provided by a trained social worker
Licensed Independent Social Worker
1h
Social work related continuing education not provided by a trained social worker
Licensed Independent Social Worker Advanced Practice
1h
Social work related continuing education not provided by a trained social worker
Licensed Independent Social Worker Clinical Practice
1h
Social work related continuing education not provided by a trained social worker
Licensed Independent Social Worker Dual
1h
Social work related continuing education not provided by a trained social worker
Licensed Masters Social Worker
1h
Social work related continuing education not provided by a trained social worker
Tennessee Board for LPCs, LMFTs and CPTs
Licensed Clinical Pastoral Therapist
1h
CE Directly Related to Clinical Pastoral Therapy
Licensed Marital and Family Therapist
1h
CE Directly Related to Marital and Family Therapy
Licensed Professional Counselor
1h
CE Directly Related to Professional Counseling
Tennessee Board of Alcohol and Drug Abuse Counselors
Alcohol and Drug Abuse Counselor
1h
General
Tennessee Board of Examiners of Psychology
Psychological Examiner
1h
APA Approved CE
Psychologist
1h
APA Approved CE
Senior Psychological Examiner
1h
APA Approved CE
Tennessee Board of Social Workers
Licensed Advanced Practice Social Worker
1h
Social Work CE
Licensed Baccalaureate Social Worker
1h
Social Work CE
Licensed Clinical Social Worker
1h
Social Work CE
Licensed Master Social Worker
1h
Social Work CE
Texas State Board of Examiners of Marriage and Family Therapists
Licensed Marriage and Family Therapist
1h
General (Recognized Toward 50% Rule)
Texas State Board of Examiners of Professional Counselors
Licensed Professional Counselor
1h
General (Recognized Toward 50% Rule)
Texas State Board of Examiners of Psychologists
Licensed Psychological Associate
1h
General (Recognized Toward 50% Rule)
Licensed Psychologist
1h
General (Recognized Toward 50% Rule)
School Psychologist
1h
General (Recognized Toward 50% Rule)
Texas State Board of Social Worker Examiners
Licensed Social Worker
1h
General (Recognized Toward 50% Rule)
West Virginia Board of Examiners in Counseling
Licensed Professional Counselor
1h
Counseling Theories
West Virginia Board of Social Work
Licensed Certified Social Worker
1h
Category I continuing education related to social work
Licensed Graduate Social Worker
1h
Category I continuing education related to social work
Licensed Independent Clinical Social Worker
1h
Category I continuing education related to social work
Licensed Social Worker
1h
Category I continuing education related to social work
Provisional License
1h
Category I continuing education related to social work
Service Worker Registrant
1h
Category I continuing education related to social work
Wyoming Board of Psychology
Psychological Practitioner
1h
American Psychological Association (APA) continuing education
Psychologist
1h
American Psychological Association (APA) continuing education
Specialist in School Psychology
1h
American Psychological Association (APA) continuing education