24-336: EFFECTIVE PATIENT COMMUNICATION
Tracking # 20-1266773
Course overview
Learn effective patient communication strategies, including best practices for telecommunication and overcoming challenges when communicating with patients who are angry, older patients, patients who are hearing or visually impaired, or patients who have low health literacy. UAN JA4008164-0000-24-336-H04-P/T
Subject areas
This course counts toward the state boards and subject areas below.
Florida Board of Pharmacy
Pharmacist
1h
General
Registered Pharmacy Technician
1h
General
Michigan Board of Pharmacy
Pharmacist
1h
General
Pharmacist Special Volunteer
1h
General
Pharmacy Technician
1h
General
Pharmacy Technician Special Volunteer
1h
General
New Hampshire Board of Pharmacy
Pharmacist
1h
Contact Hours