The Art of Client Retention

Course overview

The long term success of any massage business or practice is highly dependent upon the ability of the business and all the therapists in it to build strong relationships and with recurrent sales from their client base. Yet, as important as retaining client and rebooking clients is to create a healthy practice, many massage therapists and bodyworkers struggle in this area and to keep their schedule full. This may due to a lack of knowledge and confidence, or fears about rejection, feeling pushy, aggressive or salesy. Whatever the reason, there is help. Join Felicia Brown, LMBT, Business, Marketing and Mindset Coach for specific techniques on creating repeat business and life time clients. Attendees will learn about attracting and keeping their ideal clients, secrets and scripts for getting clients to rebook, and the number one question to ask clients which removes the fear of asking massage clients to return.