Communicating the benefits of preventive care. A guide to improving life quality for pets and professionals!
Tracking # 20-1280769
Free
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Learn more Educator IDEXX LABORATORIES, INC.
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Method Non-Interactive-Distance
Course overview
This webinar explores the essential role of effective communication in veterinary consultations, emphasizing strategies to enhance client trust and satisfaction while addressing concerns about money. Attendees will learn techniques to build rapport, clarify costs and the value of treatments, educate clients, involve them in decision-making. The session will highlight the importance of contextualized care in veterinary settings, providing practical tools and insights to foster a client-centered approach, ultimately improving outcomes in the consultation room and enhancing the overall client experience.
Subject areas
This course counts toward the state boards and subject areas below.
Alabama State Board of Veterinary Medical Examiners
Veterinarian
1.5h
Non-medical
Veterinary Technician
1.5h
Non-medical
Alaska Board of Veterinary Examiners
Veterinarian
1.5h
Non-medical
Veterinary Technician
1.5h
Non-medical
Alberta Veterinary Medical Association
Veterinarian
1.5h
Non-medical
Veterinary Technician
1.5h
Non-medical
American Association of Veterinary State Boards
Veterinarian
1.5h
Non-medical
Veterinarian Technician
1.5h
Non-medical
Arizona State Veterinary Medical Examining Board
Veterinarian
1.5h
Non-medical
Veterinary Technician
1.5h
Non-medical
Arkansas Veterinary Medical Examining Board
Veterinarian
1.5h
Non-medical
Veterinary Technician
1.5h
Non-medical
Association des Technciens en Sante Animale du Quebec
Veterinary Technician
1.5h
Non-medical
British Columbia Veterinary Technologists Association
Veterinary Technician
1.5h
Non-medical
California Veterinary Medical Board
Veterinarian
1.5h
Non-medical
Veterinary Technician
1.5h
Non-medical
College of Veterinarians of British Columbia
Veterinarian
1.5h
Non-medical
College of Veterinarians of Ontario
Veterinarian
1.5h
Non-medical
Colorado Association of Certified Veterinary Technicians
Veterinary Technician
1.5h
Non-medical
Colorado State Board of Veterinary Medicine
Veterinarian
1.5h
Non-medical
Connecticut State Board of Veterinary Medicine
Veterinarian
1.5h
Non-medical
Connecticut Veterinary Technician Association
Veterinary Technician
1.5h
Non-medical
Delaware Board of Veterinary Medicine
Veterinarian
1.5h
Non-medical
Veterinary Technician
1.5h
Non-medical
District of Columbia Board of Veterinary Medicine
Veterinarian
1.5h
Non-medical
Florida Board of Veterinary Medicine
Veterinarian
1.5h
Non-medical
Florida Veterinary Medical Association
Veterinary Technician
1.5h
Non-medical
Florida Veterinary Technician Association
Veterinary Technician
1.5h
Non-medical
Georgia State Board of Veterinary Medicine
Veterinarian
1.5h
Non-medical
Veterinary Technician
1.5h
Non-medical
Hawaii Board of Veterinary Examiners
Veterinarian
1.5h
Non-medical
Hawaii DCCA Veterinary Technician Program
Veterinary Technician
1.5h
Non-medical
Idaho Board of Veterinary Medicine
Veterinarian
1.5h
Non-medical
Veterinary Technician
1.5h
Non-medical
Illinois Veterinarian Licensing and Disciplinary Board
Veterinarian
1.5h
Non-medical
Veterinary Technician
1.5h
Non-medical
Indiana Board of Veterinary Medical Examiners
Veterinarian
1.5h
Non-medical
Veterinary Technician
1.5h
Non-medical
Iowa Board of Veterinary Medicine
Veterinarian
1.5h
Non-medical
Veterinary Technician
1.5h
Non-medical
Kansas Board of Veterinary Examiners
Veterinarian
1.5h
Non-medical
Veterinary Technician
1.5h
Non-medical
Kentucky Board of Veterinary Examiners
Veterinarian
1.5h
Non-medical
Veterinary Technician
1.5h
Non-medical
Louisiana Board of Veterinary Medicine
Veterinarian
1.5h
Non-medical
Veterinary Technician
1.5h
Non-medical
Maine Board of Veterinary Medicine
Veterinarian
1.5h
Non-medical
Veterinary Technician
1.5h
Non-medical
Manitoba Veterinary Medical Association
Veterinarian
1.5h
Non-medical
Veterinary Technician
1.5h
Non-medical
Maryland State Board of Veterinary Medical Examiners
Veterinarian
1.5h
Non-medical
Veterinary Technician
1.5h
Non-medical
Massachusetts Board of Registration in Veterinary Medicine
Veterinarian
1.5h
Non-medical
Massachusetts Veterinary Technician Association
Veterinary Technician
1.5h
Non-medical
Michigan Board of Veterinary Medicine
Veterinarian
1.5h
Non-medical
Veterinary Technician
1.5h
Non-medical
Minnesota Board of Veterinary Medicine
Veterinarian
1.5h
Non-medical
Minnesota VMA Veterinary Technician Committee
Veterinary Technician
1.5h
Non-medical
Mississippi Board of Veterinary Medicine
Veterinarian
1.5h
Non-medical
Veterinary Technician
1.5h
Non-medical
Missouri Veterinary Medical Board
Veterinarian
1.5h
Non-medical
Veterinary Technician
1.5h
Non-medical
Montana (Big Sky) Veterinary Technician Association
Veterinary Technician
1.5h
Non-medical
Montana Board of Veterinary Medicine
Veterinarian
1.5h
Non-medical
Nebraska Board of Veterinary Medicine and Surgery
Veterinarian
1.5h
Non-medical
Veterinary Technician
1.5h
Non-medical
Nevada State Board of Veterinary Medical Examiners
Veterinarian
1.5h
Non-medical
Veterinary Technician
1.5h
Non-medical
New Brunswick Veterinary Medical Association
Veterinarian
1.5h
Non-medical
Veterinary Technician
1.5h
Non-medical
New Hampshire Board of Veterinary Medicine
Veterinarian
1.5h
Non-medical
New Hampshire Veterinary Technician Association
Veterinary Technician
1.5h
Non-medical
New Jersey Board of Veterinary Medical Examiners
Veterinarian
1.5h
Non-medical
New Jersey Veterinary Technicians & Assistants
Veterinary Technician
1.5h
Non-medical
New Mexico Board of Veterinary Medicine
Veterinarian
1.5h
Non-medical
Veterinary Technician
1.5h
Non-medical
New York State Board for Veterinary Medicine
Veterinarian
1.5h
Non-medical
Veterinary Technician
1.5h
Non-medical
Newfoundland and Labrador College of Veterinarians
Veterinarian
1.5h
Non-medical
North Carolina Veterinary Medical Board
Veterinarian
1.5h
Non-medical
Veterinary Technician
1.5h
Non-medical
North Dakota Board of Veterinary Medical Examiners
Veterinarian
1.5h
Non-medical
Veterinary Technician
1.5h
Non-medical
Nova Scotia Veterinary Medical Association
Veterinarian
1.5h
Non-medical
Veterinary Technician
1.5h
Non-medical
Ohio Veterinary Medical Licensing Board
Veterinarian
1.5h
Non-medical
Veterinary Technician
1.5h
Non-medical
Oklahoma State Board of Veterinary Medical Examiners
Veterinarian
1.5h
Non-medical
Veterinary Technician
1.5h
Non-medical
Ontario Association of Veterinary Technicians
Veterinary Technician
1.5h
Non-medical
Ordre des Medecins Veterinaires du Quebec
Veterinarian
1.5h
Non-medical
Oregon Veterinary Medical Examining Board
Veterinarian
1.5h
Non-medical
Veterinary Technician
1.5h
Non-medical
Pennsylvania State Board of Veterinary Medicine
Veterinarian
1.5h
Non-medical
Veterinary Technician
1.5h
Non-medical
Prince Edward Island EVTA
Veterinary Technician
1.5h
Non-medical
Prince Edward Island VMA
Veterinarian
1.5h
Non-medical
Puerto Rico Board of Veterinary Medical Examiners
Veterinarian
1.5h
Non-medical
Veterinary Technician
1.5h
Non-medical
Rhode Island Board of Examiners in Veterinary Medicine
Veterinarian
1.5h
Non-medical
Rhode Island Veterinary Technician Association
Veterinary Technician
1.5h
Non-medical
Saskatchewan Veterinary Medical Association
Veterinarian
1.5h
Non-medical
Veterinary Technician
1.5h
Non-medical
South Carolina Board of Veterinary Medical Examiners
Licensed Veterinary Technician
1.5h
Non-medical
Veterinarian
1.5h
Non-medical
South Dakota Board of Veterinary Medical Examiners
Veterinarian
1.5h
Non-medical
Veterinary Technician
1.5h
Non-medical
Tennessee Board of Veterinary Medical Examiners
Veterinarian
1.5h
Non-medical
Veterinarian Technician
1.5h
Non-medical
Texas Board of Veterinary Medical Examiners
Veterinarian
1.5h
Non-medical
Veterinary Technician
1.5h
Non-medical
US Virgin Islands Board of Veterinary Medicine
Veterinarian
1.5h
Non-medical
Utah Veterinary Physician Licensing Board
Veterinarian
1.5h
Non-medical
Vermont Board of Veterinary Medicine
Veterinarian
1.5h
Non-medical
Vermont Veterinary Technician Association
Veterinary Technician
1.5h
Non-medical
Veterinary Care Elite
Veterinary Technician
1.5h
Non-medical
Virginia Board of Veterinary Medicine
Veterinarian
1.5h
Non-medical
Veterinary Technician
1.5h
Non-medical
Washington State Veterinary Board of Governors
Veterinarian
1.5h
Non-medical
Veterinary Technician
1.5h
Non-medical
West Virginia Board of Veterinary Medicine
Veterinarian
1.5h
Non-medical
Veterinary Technician
1.5h
Non-medical
Wisconsin Veterinary Examining Board
Veterinarian
1.5h
Non-medical
Veterinary Technician
1.5h
Non-medical
Wyoming Board of Veterinary Medicine
Veterinarian
1.5h
Non-medical
Wyoming Veterinary Technician Association
Veterinary Technician
1.5h
Non-medical