(HS Johnson 065626 2025) Courageous Conversations -- Communicating with Clarity, Conviction, and Kindness

Course overview

In the high-stakes environment of healthcare, where professional burnout looms large, the ability to engage in Courageous Conversations with clarity, conviction, and kindness stands out as a beacon of resilience and well-being. Dive into the art of courageous communication, a vital skill set for healthcare professionals navigating the complexities of patient care and team dynamics. Through a blend of theoretical insights and practical tools, participants will explore the intricate connection between effective communication and resilience, uncover the hidden impact of emotional triggers on professional interactions, and learn to harness the power of empathy and radical candor. This training is not just about enhancing communication skills; it's about fostering a culture of openness, understanding, and mutual respect that can significantly mitigate the effects of burnout and elevate the quality of care.