COMMUNICATING WITH PATIENTS AND FAMILIES
Tracking # 20-379686
Course overview
Designed to enhance the communication skills of the nursing assistant and home health aide with patients and families. Includes verbal and non-verbal skills, barriers to effective communication and dealing with patients with memory loss.
Subject areas
This course counts toward the state boards and subject areas below.
Florida Board of Nursing - Certified Nursing Assistants
Certified Nursing Assistant
2h
General