Preventing and Responding to Potential Violent Workplace Incidents

Course overview

This program contains 3 courses: Bullying: It Really Is Abuse, Workplace Violence Prevention and Response, and Burnout and Compassion Fatigue. Bullying: It Really Is Abuse Learn the common types of bullying that may happen in a nursing home. Discover recommended actions to address a culture of workplace bullying. Review the impact of staff-to-resident bullying on the resident and why staff must intervene. Review how to comply with reporting requirements when observing any incident of bullying. Workplace Violence Prevention and Response List risk factors for workplace violence. Discuss the four primary types of workplace violence. Describe strategies for de-escalating a resident-to-resident altercation. Discover the primary way to de-escalate an angry family member. Explain the Run, Hide, Fight Model of response to an active shooter event. Learn the key activities of a Threat Assessment Team (TAT). Burnout and Compassion Fatigue This course will explain symptoms of burnout and compassion fatigue; how COVID-19 amplified stressors; coping mechanisms; the importance of self-care; professional and peer support strategies; and organizational wellness.