Success in Home Health Star Ratings: An Overview

Course overview

As the Centers for Medicare & Medicaid Services (CMS) continues to emphasize quality and transparency in healthcare, understanding and improving Home Health Star Ratings has become essential for clinicians and organizations alike. This foundational course introduces the CMS Star Ratings program, focusing on two critical components: the Quality of Patient Care (QoPC) and the Home Health Care Consumer Assessment of Healthcare Providers and Systems (HHCAHPS) Survey. Participants will gain clarity on how their everyday clinical actions impact both performance scores and public perception. Designed for professionals across disciplines-nurses, physical and occupational therapists, and speech-language pathologists-this course equips learners with practical strategies to improve patient outcomes and elevate organizational performance in home health. Through interactive content, real-world examples, and expert insights, learners will leave with a stronger understanding of how to meaningfully contribute to their agency's success in star ratings.