Health Literacy and Seniors: Using Plain Language to Communicate Effectively with Geriatric Clients

Course overview

Health literacy, the understanding of complex medical and health information is a key component to the overall health and well-being of the patients for whom we care. For senior clients, our ability to effectively communicate complicated information is a vital part of the care planning process. In this session, participants will define health literacy, discuss the impact of low health literacy on quality measures and learn how to utilize a plain language approach when communicating with senior clients and their families.