Key Intake Skills for Accurate Diagnosis - Part 2

Course overview

When a patient walks into our clinic, we have the power to shape the encounter so that we can generate a rapport, express our compassion, AND get the information we need to do our work well. Often, efficiency and warmth feel mutually at odds with each other. We think that if I am efficient, I might be cold, but if I take the time to connect with people warmly, it will take way too much time. After 40-plus years of practice, Sharon has honed these skills so that the intake process is streamlined, efficient, and warmly connected. If we consider efficiency and warmth a yin-yang pair, then we know that they are mutually dependent on each other. In this course, Sharon will help resolve the unnecessary separation of yin-yang that divides efficiency and warmth.