Government Benefits 101 Understanding the System That Supports Seniors

Course overview

Understanding government benefits can be overwhelming, even for seasoned professionals. This four-part training series is designed to simplify the complex world of Medicare, Medicaid, and the programs that provide essential support to Florida seniors and individuals with special needs. Each session builds practical knowledge through interactive learning, real-world examples, and hands-on exploration of tools such as the My ACCESS portal. Participants will gain confidence in identifying eligibility criteria, assisting clients through application processes, and distinguishing between key benefit programs. From the basics of Medicare and Medicaid to the details of Home and Community-Based Services (HCBS) Waivers and the Institutional Care Program (ICP), this series turns technical information into practical understanding.