Upselling Without Upsetting The Client
Tracking # 20-1341275
$15.00
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Method Computer-Based Training
Course overview
In the funeral industry, it is important to find a balance between caring for the wishes of the client and running your business. This course will prepare the professional to tackle Upselling and Add-Ons with finesse while remaining sensitive to both the needs of the client and the health of their business. It will prepare the professional to take control of the sales process using the Six Rules of Upselling.
Subject areas
This course counts toward the state boards and subject areas below.
South Carolina Board of Funeral Service
Funeral Director
1h
Continuing education relevant to the funeral director
Funeral Director Embalmer Dual
1h
Continuing education relevant to the funeral director or embalmer
1h
Continuing education relevant to the funeral director