NONVERBAL COMMUNICATION: USING

Course overview

Communication is an intentional behavior used by individuals to fulfill needs and convey thoughts. Nonverbal communication (NVC) is the conveying of meaning and understanding between individuals without the use of spoken words. This continuing education module is designed to give the reader/learner an increased understanding of relevant research on the general principles of NVC, including the impact of NVC on patient and provider relationships, patient compliance, and patient satisfaction. Readers may explore any or all of the topics. One contact hour of continuing education credit is available for those who successfully complete the post-test and evaluation form.