Advanced Practices in Case and Care Management

Course overview

The coordination of services provided by case and care managers is a critical component of behavioral health services. It can provide extra support for clients with behavioral health conditions in recovery and help improve client outcomes. Sometimes clients with behavioral health conditions may present to a case or care manager with several needs or complex challenges. This course is a more detailed look into case and care management functions, including common complex challenges that you may encounter and strategies to overcome them. The goal of this course is to provide skills to addictions, behavioral health counseling, case/care management, marriage and family therapy, nursing, psychology, and social work professionals working in health and human services settings around challenges encountered by case and care managers, strategies to overcome them, and for addressing cultural competency and bias issues.