Telehealth Best Practices

Course overview

This intermediate, asynchronous, case based course prepares licensed healthcare professionals to deliver effective, compliant, and patient centered telehealth services. Learners apply evidence informed best practices to real-world virtual care scenarios, including technology or workflow design, structured virtual assessment methods, patient engagement across diverse populations, and documentation risk reduction. The course explicitly addresses privacy and security expectations for telehealth including audio only scenarios and the post COVID-19 enforcement landscape described by the U.S. HHS Office for Civil Rights.