The Empathy Effect: A Trauma-Informed Blockbuster

Course overview

0202-0000-26-105-L04-P This session explores the essential role of trauma-informed care in pharmacy settings, equipping pharmacists with the knowledge and skills to foster safer, more empathetic interactions. Participants will learn to recognize signs of trauma in patients, colleagues, and student pharmacists, and practice communication techniques that promote trust and healing. The session will also highlight strategies for creating supportive environments and guide learners through case-based scenarios to apply trauma-informed interventions in real-world practice.