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Interprofessional Conflict Resolution

Tracking # 20-1368811

$75.00

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Method Computer-Based Training

Course overview

Interprofessional conflict is an inevitable aspect of healthcare practice, arising from differences in roles, communication styles, priorities, and clinical perspectives. This intermediate-level course equips nurses and rehabilitation professionals with practical, evidence-based strategies to recognize, manage, and resolve conflict effectively within interdisciplinary teams. Participants will explore root causes of conflict, communication frameworks, emotional intelligence, and structured resolution models. Through realistic case scenarios and guided reflection, learners will develop skills to de-escalate tension, foster collaboration, and improve patient-centered outcomes.

Subject areas

This course counts toward the state boards and subject areas below.

Florida Board of Nursing

APRN Temporary Certificate for Practice in Areas of Critical Need

3h General

Advanced Practice Registered Nurse

3h General

Licensed Practical Nurse

3h General

Registered Nurse

3h General

Disclosure statements

Level: Intermediate

Credit Hours: 3 CE

Audience: Registered Nurses (RN), Licensed Practical Nurses (LPN), Occupational Therapists (OT), Physical Therapists (PT)

Format: Asynchronous, self-paced eLearning

By the end of this course, learners will be able to:

  1. Identify common sources and types of interprofessional conflict in healthcare settings 
  2. Apply communication strategies to prevent and de-escalate conflict 
  3. Utilize structured conflict resolution models in clinical scenarios 
  4. Demonstrate emotional intelligence in high-stress interactions 
  5. Promote collaborative, patient-centered team dynamics