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Culture Building

Tracking # 20-1369962

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Course overview

In mission-driven environments, performance is more than numbers...it is about people. This keynote explores how shifting from managing metrics to leading with purpose can transform both culture and results. Steph shares how she drove a 12% increase in retention across teams ranging from 30 to over 1,200 employees by building a coaching-centered culture rooted in accountability, clarity, and trust. Attendees will walk away with a renewed perspective on leadership and practical ways to create environments where people feel motivated, supported, and empowered to perform at their best.

Subject areas

This course counts toward the state boards and subject areas below.

Florida Board of Clinical Laboratory Personnel

Clinical Laboratory Supervisor

1h General (Immunohematology)
1h General (Molecular Pathology)
1h General (Serology/Immunology)
1h General (Microbiology/Mycology/Parasitology)
1h General (Clinical Chemistry/UA/Toxicology)
1h General (Blood Banking)
1h General (Hematology)

Clinical Laboratory Technician

1h General (Microbiology/Mycology/Parasitology)
1h General (Molecular Pathology)
1h General (Immunohematology)
1h General (Clinical Chemistry/UA/Toxicology)
1h General (Blood Banking)
1h General (Serology/Immunology)
1h General (Hematology)