Home Health CAHPS (HHCAHPS): Requirements and Best Practices
Tracking # 20-1371505
Course overview
The Home Health Consumer Assessment of Healthcare Providers and Systems (HHCAHPS) survey is a Centers for Medicare and Medicaid Services (CMS)-required measure used to evaluate patient experience and publicly report home health quality. This course reviews current CMS requirements, including key updates from the CY 2026 Home Health Prospective Payment System Final Rule, such as changes to HHCAHPS measures used in Home Health Value-Based Purchasing (HHVBP) scoring. It also explains how HHCAHPS performance affects compliance, public reporting, and reimbursement, and outlines staff roles and evidence-based strategies to improve patient experience and performance outcomes.
Subject areas
This course counts toward the state boards and subject areas below.