Customer Service Excellence in Pharmacy PracticeBalancing Empathy, Compliance, and Patient Safety

Tracking # 20-1376457

$2.00

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Educator THE PRAXIS INSTITUTE

CE Broker Reporting Reported automatically

Method Computer-Based Training

Course overview

This course prepares pharmacy personnel to deliver exceptional customer service while maintaining legal, ethical, and professional standards. Emphasis is placed on empathy, communication, patient safety, HIPAA compliance, and real-world problem-solving in pharmacy settings.

Subject areas

This course counts toward the state boards and subject areas below.

Florida Board of Pharmacy

Registered Pharmacy Technician

1h General

Disclosure statements

We do not have nor does any immediate family member of ours have:

a vested interest in or affiliation with any corporate organization offering financial support or grant monies for this continuing education activity.

any affiliation with an organization whose philosophy could potentially bias our presentation.

This activity has been developed independently by faculty. The content is evidence based, unbiased, and designed to promote improvements in professional practice.