Communication with Cognitively Impaired Clients

Course overview

This course provides Certified Nursing Assistants CNAs with essential knowledge and skills for effective communication with cognitively impaired clients in healthcare and long term care settings. Participants will review common cognitive disorders including dementia and Alzheimers disease and explore communication techniques that promote dignity safety emotional support and quality care. The course emphasizes patient centered approaches behavioral management strategies cultural sensitivity and methods for reducing confusion frustration and anxiety while improving interactions with cognitively impaired individuals.