Case and Care Management: Advanced Practices

Course overview

The linkage to and coordination of health and social services are critical in improving the well-being of individuals with complex behavioral health needs. Sometimes, clients with behavioral health conditions may present to a case or care manager with complex challenges rather than relaying these needs to other medical professionals. Case managers need to know how to address individual needs by working systemically and promoting team-based care. This course provides practical examples demonstrating critical case and care management functions, including complex challenges that you will likely encounter and strategies to improve them.