COMMUNICATION

Course overview

1. Identify the multiple methods, techniques, and technologies that people use to communicate, and the importance of safe and effective communication in healthcare. 2. Recognize the roles of body language, non-verbal communication skills, language differences, and physical gestures in healthcare. 3. Identify communication techniques that effectively serve all age ranges, and cultural differences that may help or hinder effective communication. 4. Recognize the emphasis on improving communication skills in healthcare, and developing a culture of teamwork between departments and disciplines to promote efficiency and provide better outcomes.