COMPETENCY ASSESSMENT OF TESTING PERSONNEL USING A TEST SYSTEM APPROACH

Course overview

This session will focus on designing a competency assessment program based on a test system approach that will aid in providing clinical laboratory personnel with a systematic assessment while providing the institution with necessary documentation to meet requirements of various regulatory agencies. Topics to be covered include: how training and competency differ; approaches to defining test systems; developing and documenting annual competency assessment; setting acceptable criteria for performance; action to take in cases of unacceptable performance; and the Lab Director's responsibility in the process. Examples of a successful program will be presented followed by an open floor discussion of application. Attendees will be asked to share their experiences and ideas for these processes.