Coaching, Reviews, and Feedback (STAF194)

Course overview

When do we give coaching, reviews, or feedback, and how can we tell the difference between them? In this course, we'll focus on how to nurture a perfect-10 superstar employee. We will discuss how and when to use coaching sessions, performance reviews, and feedback meetings appropriately to outline expectations and deliver information to employees. You'll learn how to calculate and give raises based on goal achievement, enhanced skill development, or positive behavior. We'll also address how to correct substandard performance - and when to call it quits and steer a substandard performer right out the front door of the practice for good.