Workplace Violence in Healthcare: Creating a Safer Environment for All

Course overview

1. Define workplace violence and identify the four major categories in healthcare 2. Recognize behavioral, situational, and environmental warning signs of escalating violence 3. Describe common triggers for patient to staff and peer to peer violence 4. Apply verbal and non verbal de escalation strategies to promote safety 5. Demonstrate awareness of emergency response protocols 6. Identify internal reporting mechanisms and support resources