EMOTIONAL INTELLIGENCE

Course overview

Emotional intelligence is the ability to understand and manage your own emotions, and those of the people around you. People with a high degree of emotional intelligence know what they're feeling, what their emotions mean, and how these emotions can affect other people. For leaders, having emotional intelligence is essential for success. After all, who is more likely to succeed ¿ a leader who shouts at his team when he's under stress, or a leader who stay in control, and calmly assesses the situation? In this course, we'll look at why emotional intelligence is so important for leaders ¿ and how you, as a leader, can improve yours.