MANAGING ANGER IN THE WORKPLACE

Course overview

After finishing this inservice, your nurse aides will be able to: Describe the biological changes that take place in the body when someone becomes angry. List at least two physical illnesses associated with anger. Outline a plan of action one might take to deal with angry feelings before they happen. Discuss the importance of using assertive communication instead of aggressive communication. Decide to get professional help if/when anger becomes a problem.