LMU OPERATIONS (ADVANCED) - LEAN QUALITY IMPROVEMENT: A PRACTICAL APPROACH (ENDURING MATERIAL)

Course overview

The lean quality improvement course is divided into three parts. The first is an introduction to lean techniques and simulation based education, followed by a hands-on activity where participants will use their new knowledge. The second part involves three case studies in lean implementation focused on patient safety, productivity, and failures in lean implementation. The final part of the course focuses on cognitive aspects of lean and how to use lean approach to decrease cognitive bias. Meeting participants will gain an applied knowledge of lean concepts while recognizing how lean may be used to decrease cognitive errors.