Patient Engagement And Strategies To Build Trust - The Difficult Patient

Subject areas

This course counts toward the state boards and subject areas below.

Disclosure statements

Policy Statement

This activity has been planned and implemented in accordance with the policies of NurseCe4Less.com and the continuing nursing education requirements of the American Nurses Credentialing Center's Commission on Accreditation for registered nurses.

 

Continuing Education Credit Designation

This educational activity is credited for 2 hours at completion of the activity.

 

Statement of Learning Need

Empathy in the clinician-patient relationship is considered an essential element in both clinician and patient satisfaction. Clinicians may confuse certain concepts of empathy and may utilize strategies to engage the patient that could become barriers to cooperation and good health outcomes. Strategies that support an empathic clinical encounter are increasingly being taught in clinical education, and are an ongoing learning need for clinicians practicing in primary care and acute care, including emergency departments.

 

Course Purpose

To provide health clinicians with knowledge of the value of empathy in the clinician-patient encounter to improve patient engagement and to support quality care outcomes.

 

Target Audience

Advanced Practice Registered Nurses, Registered Nurses, and other Interdisciplinary Health Team Members.

 

Disclosures

William Cook, PhD, Susan DePasquale, MSN, FPMHNP-BC, Kellie Wilson, PharmD, Jennifer McAnally, DNP, PMHNP-BC, Douglas Lawrence, MA – all have no disclosures. There is no commercial support.

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