Managing Grief: A Guide for the Funeral Professional

Course overview

Among the many challenges facing the funeral professional are the obligation and duty to assist clients while they are experiencing the first steps in the grieving process. This course will help funeral professionals meet this challenge by introducing them to grief management concepts that will create an environment of comfort and hope. The course provides an understanding of the grieving process and identifies simple coping mechanisms the client can use immediately. It explains types of loss and grief as well as the new normal life, within which grieving families will begin to live. It reviews cultural considerations and how understanding these distinctions will help funeral professionals better serve an increasingly diverse cultural community. Finally, the course concludes with a look at compassion fatigue, a condition that can arise when drained funeral professionals believe they simply cannot give any more.