Client Communication for Massage Therapists- 1HR

Course overview

This course focuses on the most important elements of the communication that takes place between massage therapists and massage clients. Through proper, professional communication, a massage therapist will be able to attract and maintain a clientele. Upon completion of this course, the learner should be able to: • Define “communication.” • Identify the difference between verbal and non-verbal communication. • Explain the difference between marketing and advertising. • Recognize the actions that attract clients. • Explain how to talk to clients over the phone. • Demonstrate how to greet a client. • Demonstrate the proper way to interview a client. • Articulate common post-massage recommendations. • How to recognize sexual misconduct of a client.