30120 Tips for Improving Communication Skills
Tracking # 20-686807
Course overview
Discussion of how to improve communication skills, including how to assess ones current competency in understanding themselves and others, tips for communicating honestly and effectively, and reflective listening techniques. Effective communication skills are crucial in all aspects of nursing in order for nurses to be successful, and the ability to communicate effectively can help to encourage and foster professional relationships with both patients and other healthcare professionals. Therapeutic communication can help to establish and build relationships, prevent mistakes, and encourage improved patient care and satisfaction. However, many individuals may not naturally possess effective communication skills and techniques, necessitating further education and training regarding how to best develop and implement these skills. This program discusses how to improve communication skills, including how to assess ones current competency in understanding self and others, and provides tips for communicating honestly and effectively.
Subject areas
This course counts toward the state boards and subject areas below.