Listening with a Purpose

Course overview

Listening with a Purpose focuses on the theories and models behind listening. Listening is an essential skill to be an effective leader. With adaptive listening skills, leaders are more effective in their communication, delegation, and motivation. In this course, participants will learn about the different listening modes and approaches, as well as strategies for communicating more effectively. Participants will learn the importance of adapting their behavior depending on the needs of others, gain insights into their own behaviors, and learn how and when to adapt their approach. Upon completion of this course, participants are able to: 1) Recognize the elements of personal communication and barriers to communication. 2) Distinguish between the listening modes and approaches. 3) Identify listening styles that are different from their own.