Leadership Lesson 5: Got Gap? Managing the Intergenerational Workplace 1 Contact Hour

Course overview

Target Audience: The target audience for this education program is nurse managers who want to enhance the ability of nurses from various generations to work together in a respectful, productive manner. Course Overview: The complexity of the workplace has become more interesting with the presence of at least four generations in the workplace. Managing this type of work environment can be a challenge for nurse managers since staff bring a mixture of values, life experiences, cultural diversity, and work ethics to the organization. It is the goal of the nurse manager to nurture a work environment where there is respect for everyone, regardless of the generational mix. Objectives: Upon completion of this course, the learner will be able to: 1. Identify the key characteristics of the various generations in the workplace. 2. Describe motivators for each generation in the workplace. 3. Implement strategies to effectively manage multiple generations.