A Humanistic Approach to Team Member Motivation

Course overview

In 1943, Abraham Maslow formulated his “Hierarchy of Needs Theory” establishing the ground work for understanding motivational behavior in individuals. Its principles applied to both personal situations and the workplace. Maslow’s hierarchy of needs adapts well to the dental practice. By arranging these needs in a pyramid, they can be used to motivate team members. Its institution by the employer contributes to more harmonious and productive team members. By completing this course, learners understand why the entire dental team has a role in providing great customer service to patients.