Skip to main content

When Everything is an Exclamation Point: How to Communicate in Times of High Stress

Tracking # 20-760029

$99999.00

There are no ratings for this course

Learn more
CE Broker Reporting Reported automatically
Method Non-Interactive-Distance

Course overview

2020 has been full of uncertainly with both political unrest and COVID. In this lecture, Monica Maxwell, SPHR, SHRM-SCP, will discuss communication in the time of highly emotional stress. When clients and staff are at their breaking point, the smallest amount of conflict can escalate quickly. This lecture will include tips and tools to defuse, reset and help manage stress in a stressful world.

Subject areas

This course counts toward the state boards and subject areas below.

American Association of Veterinary State Boards

Veterinarian

1h Non-medical

Veterinarian Technician

1h Non-medical

Ordre des Medecins Veterinaires du Quebec

Veterinarian

1h Non-medical