When Everything is an Exclamation Point: How to Communicate in Times of High Stress
Tracking # 20-760029
$99999.00
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Method Non-Interactive-Distance
Course overview
2020 has been full of uncertainly with both political unrest and COVID. In this lecture, Monica Maxwell, SPHR, SHRM-SCP, will discuss communication in the time of highly emotional stress. When clients and staff are at their breaking point, the smallest amount of conflict can escalate quickly. This lecture will include tips and tools to defuse, reset and help manage stress in a stressful world.
Subject areas
This course counts toward the state boards and subject areas below.
American Association of Veterinary State Boards
Veterinarian
1h
Non-medical
Veterinarian Technician
1h
Non-medical
Ordre des Medecins Veterinaires du Quebec
Veterinarian
1h
Non-medical