HCAHPS Series: Creating a Clean and Therapeutic Environment

Course overview

Creating a clean and therapeutic environment requires the healthcare team to understand the perspective of the patient and family and to take action to support healing. The environment of care was addressed even by Florence Nightingale and is even more significant today. Noise prevention and control are two fundamentals of safe and healing care and understanding how to provide a therapeutic environment increases awareness and offers opportunities for an enhanced patient experience. Improved patient outcomes are also associated with improvements in the environment of care.