Keeping Clients Safe: Error and Safety in Behavioral Health Settings

Course overview

Behavioral health organizations share many of the same vulnerabilities as medical organizations when it comes to patient safety. However, certain sentinel events are more likely to occur in behavioral health organizations. The vast majority of professionals working in the behavioral health field receive no instruction on patient safety which also prevents them from being active participants in creating a culture of safety. This basic-level course presents such strategies as safety briefings, root cause analysis, speaking-up and full disclosure and describes areas of behavioral health care that are error prone (suicide risk assessment, mandatory reporting, and diagnosis).