Managing Difficult Patients for Healthcare Professionals - 5 Contact Hours
Tracking # 20-851435
Course overview
Healthcare professionals will encounter difficult or hard to manage patients during their career. Examples of these difficult encounters include workplace violence, non-adherence to medical treatments, and manipulation of caregivers. This course explores how healthcare professionals can avoid potentially violent situations and work with difficult patients by being prepared and recognizing the signs and risk factors for these occurrences. De-escalation skills, diagnosis, preventative measures, training, and planning are all presented in this course to help healthcare professionals respond to difficult patients and ensure a healthy environment for everyone.
Subject areas
This course counts toward the state boards and subject areas below.