Reacting to Change

Course overview

Reacting to Change provides theories and models for understanding how people react to change and how to manage change effectively. Change management is a process to help employees accept and embrace organizational change, whether it is adaptation of new technology, a new compliance requirement, or downsizing. Understanding how people react to change and anticipating their reactions, allows leaders and employees to plan accordingly and to set employees and the entire organization up for success. Upon completion of this course, participants are able to: 1) Understand different emotional reactions to change. 2) Utilize different change theories in both reacting to change and managing change. 3) Plan for change effectively through the use of Kotter's 8-Step Process for Change and the Appreciative Inquiry Model.