Effective Communication Skills
Tracking # 20-856145
Course overview
The purpose of this course is to familiarize the learner with techniques and skills for communicating with others and to enhance listening skills. Information on barriers to communication, active listening, and how to talk with professionals and families is presented. The course engages learners in learning how to resolve conflicts.
Subject areas
This course counts toward the state boards and subject areas below.
Florida Board of Nursing Home Administrators
Nursing Home Administrator
1h
General - (must be in one of the Domains of Practice - Personnel, Finance, Marketing, Physical Resource Management, Laws, Regulatory Codes and Governing Boards, Resident Care)
Georgia State Board of Long-Term Care Facility Administrators
Nursing Home Administrator
1h
Resident Centered Care and Quality of Life
Disclosure statements
Expert Reviewers, Instructors, and Staff Writers disclosures will be listed above after the individuals' biographical paragraph. All other members involved within the planning of this educational activity have declared no conflict of interest exists when planning and developing this course.