Beyond Technology: The Essential Human Side of Patient Success

Course overview

Technology has permeated every nook and cranny of life as we know it in the 21st century; and for many of us, living life through a screen has become the norm. We face a constant onslaught of messaging convincing us that only through technology can our lives be fully actualized. Yet as hearing healthcare professionals, we are experiencing an existential crisis as we navigate a world where cultural messaging is contrary to what we know to be true: we cannot automate empathy; it is humanity that is at the core of each and every successful hearing aid fitting.